KNOWLEDGE MANAGEMENT FOR “STAND-OUT

KNOWLEDGE MANAGEMENT FOR “STAND-OUT” CUSTOMER SERVICE : 6 BEST PRACTICES FROM THE GLOBAL 2000

2. BUILD THE RIGHT TEAM
Successful KM implementations start with the right team for knowledge capture and creation.
Best Practice: Build a cross-functional team that can bring a 360-degree approach to knowledge creation. Best-practice teams typically include:

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KNOWLEDGE MANAGEMENT FOR “STAND-OUT” CUSTOMER SERVICE : 6 BEST PRACTICES FROM THE GLOBAL 20002. BUILD THE RIGHT TEAMSuccessful KM implementations start with the right team for knowledge capture and creation.Best Practice: Build a cross-functional team that can bring a 360-degree approach to knowledge creation. Best-practice teams typically include:

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MANAJEMEN PENGETAHUAN UNTUK "STAND-OUT" LAYANAN PELANGGAN: 6 PRAKTIK TERBAIK DARI GLOBAL 2000 2. MEMBANGUN TIM KANAN implementasi KM Sukses memulai dengan tim yang tepat untuk pengetahuan capture dan penciptaan. Best Practice: Membangun tim lintas fungsional yang dapat membawa pendekatan 360 derajat untuk penciptaan pengetahuan. Tim terbaik-praktek biasanya meliputi:

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