4. Findings
KAI is a leading train service providers made a new breakthrough in the last three years. It took PT. KAI to reach the State Owned Enterprise Award 2012. Three keys to success in the field of innovation management at PT. KAI has produced the changes in the workings of the organization or governance of the company. Impact the success of innovation management is focused on improving services for users of rail services in the economic and social development, namely:
1. Being able to change the bad image of rail transport all this time both in the public eye and in the eyes of the government in the pessimism of society and government towards rail transport.
2. Profitability for the company (before 2009, PT. KAI loss) and service to stakehoders, comfort for service users and visitors rail train station, as well as increasing public confidence and government against PT. KAI.
3. On the internal side, how to work and governance of the organization that turned into a broader range of employees of PT. KAI, including some breakthrough in the management of work patterns and even a role model for employees of PT. KAI at all levels.
Sedang diterjemahkan, harap tunggu..
