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Unlike the past, currently, thinking aboutinnovation refers to a reflection of value cocreationthroughstrategic alliances, customerapproachand adoption of differentbusinessmodels.Thus, this study analyzedand describedtheinnovationprocessofcompanyDSM,connectingit to concepts of organizationaldevelopmentstrategies and the theoryof businessmodel.This is a basic interpretivequalitativeresearch,developedbymeans of a single case studyconductedthroughinterviewsand documentaryanalysis.This study enabled us to categorizethecompanybusiness model as an open, unbundledandinnovativemodel, which makes innovationadependentvariableof this internal configuration of value creation and value capture. As a theoreticalcontribution, we highlight the convergence andcomplementarity of the “Business Model Canvas”tool and “Innovation Funnel,” used here, toanalyze the empirical case.This chapter aims to analyze the empiricalcategories identified in light of the previouslypresented theory. Therefore, the analysis is dividedinto three stages, aligned with the purpose ofthis study: analysis of the DSM growth strategy;analysis of the innovation process from theperspective of open innovation and the innovationfunnel; and analysis of the company’s businessmodel, based on the BMC.This study mainly aimed to understand the DSM innovation process along its evolutionary context, showing a theoretical approach of theinnovation funnel with the Canvas Model. The specific objectives sought to: understandthe DSM development and growth strategythroughout its history; understand the company’sinnovation process from the perspective of theinnovation funnel; and understand and describethe organization’s business model based on theBusiness Model Canvas. Considering the above,it appears that all the specific objectives have beenmet and properly integrated in order to achievethe main objective. As we understand that the DSM is areference company in the industry, the researchwas structured as an empirical research froma single case study based on interviews andsupported by the analysis of primary andsecondary data.As the main empirical contribution, weidentified in this case a dependent relationship ofinnovation with the business model adopted bythe DSM, and that the logic of creation, deliveryand capture of value is of paramount importancefor the conception and development of a newproduct. Therefore, and derived from this finding,other contributions were made possible by this study. Regarding the development and growthstrategy of DSM, we point out the existence ofproximity between the empirical practices andacademic postulates, with the company beingessentially structured in diversification strategiesand product development, as well as in the use ofassociations and geographic expansion as a drivinglever of market penetration, outlined to meet theglobal deficiencies in 2050.Inherent in the innovation process, wedraw attention to a dualistic operation evidencedby internal and external developments relatedto alliances, joint ventures, licensing practices,and co-creation of value between partners andcustomers. The analysis of the business modelallowed us to characterize the DSM with an openmodel typology based on the externalization and internalization of knowledge, and on an unbundled product innovation model, whichmay operate in an intermediate position in theinnovation development process to society when inserted into the open innovation system.Accordingly, as a theoretical contribution, by analyzing the empirical case, it is possibleto correlate the “Business Model Canvas” toolwith the “Innovation Funnel,” thus identifying acomplementarity of the two concepts with respect tothe static approach of the first one and dynamic andphased view of the second.The limitations of this study are inherentin the single case study, and therefore theconclusions obtained here allow an in-depthanalysis of a situation in context and cannot beextended or generalized to other organizationswith innovation at their essence.Based on the foregoing, we recommendthat new research be conducted in order todeepen the propositions herein formulated, andfor a better understanding of the process in othercompanies strategically structured and based on
innovation.
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