Before writing the letter, you must

Before writing the letter, you must determine your purpose and audience.
Take a few minutes to list all of the specific points you need to cover.
Type the letter using a word processor. Formal letters should not be written by hand.
A business letter should be typed on letterhead for a professional appearance. If you don't have preprinted letterhead, type your name, title and return address. You may also include your telephone and email address. Don't forget to type the date.
A business letter is not the place to try out fancy fonts or experimental writing styles. A direct, conservative style works best.
Get to the point early. You should state your main cause in the first paragraph.
When writing directly to customers, always focus on their needs and their perspective. Put yourself in their position and imagine what it would be like receiving your letter.
Always try to be civil and friendly even if the subject matter is stern and sensitive. Avoid informal language but do not use old-fashioned or over-formal language.
No matter how upset you are with the recipient, try not to show your anger in your letter. You are much more likely to get the response you desire if you remain courteous.
Humour can be used in business letters but only when the writer is completely positive the recipient will understand the joke or pun. From a business etiquette perspective it may be wise to avoid humour.
Make certain your punctuation, spelling and grammar are letter-perfect. Use your computer's spell-checking program or have someone proofread the letter before you send it.

Before writing the letter, you must determine your purpose and audience.
 Take a few minutes to list all of the specific points you need to cover.
 Type the letter using a word processor. Formal letters should not be written by hand.
 A business letter should be typed on letterhead for a professional appearance. If you don't have preprinted letterhead, type your name, title and return address. You may also include your telephone and email address. Don't forget to type the date.
 A business letter is not the place to try out fancy fonts or experimental writing styles. A direct, conservative style works best.
 Get to the point early. You should state your main cause in the first paragraph.
 When writing directly to customers, always focus on their needs and their perspective. Put yourself in their position and imagine what it would be like receiving your letter.
 Always try to be civil and friendly even if the subject matter is stern and sensitive. Avoid informal language but do not use old-fashioned or over-formal language.
 No matter how upset you are with the recipient, try not to show your anger in your letter. You are much more likely to get the response you desire if you remain courteous.
 Humour can be used in business letters but only when the writer is completely positive the recipient will understand the joke or pun. From a business etiquette perspective it may be wise to avoid humour.
 Make certain your punctuation, spelling and grammar are letter-perfect. Use your computer's spell-checking program or have someone proofread the letter before you send it.

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Before writing the letter, you must determine your purpose and audience. Take a few minutes to list all of the specific points you need to cover. Type the letter using a word processor. Formal letters should not be written by hand. A business letter should be typed on letterhead for a professional appearance. If you don't have preprinted letterhead, type your name, title and return address. You may also include your telephone and email address. Don't forget to type the date. A business letter is not the place to try out fancy fonts or experimental writing styles. A direct, conservative style works best. Get to the point early. You should state your main cause in the first paragraph. When writing directly to customers, always focus on their needs and their perspective. Put yourself in their position and imagine what it would be like receiving your letter. Always try to be civil and friendly even if the subject matter is stern and sensitive. Avoid informal language but do not use old-fashioned or over-formal language. No matter how upset you are with the recipient, try not to show your anger in your letter. You are much more likely to get the response you desire if you remain courteous. Humour can be used in business letters but only when the writer is completely positive the recipient will understand the joke or pun. From a business etiquette perspective it may be wise to avoid humour. Make certain your punctuation, spelling and grammar are letter-perfect. Use your computer's spell-checking program or have someone proofread the letter before you send it.

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Hasil (Bahasa Indonesia) 2:[Salinan]

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Sebelum menulis surat, Anda harus menentukan tujuan Anda dan audiens.
Luangkan waktu beberapa menit untuk daftar semua titik-titik tertentu yang Anda butuhkan untuk menutupi.
Ketik huruf menggunakan pengolah kata. Surat resmi tidak harus ditulis dengan tangan.
Sebuah surat bisnis harus diketik pada kop surat untuk penampilan profesional. Jika Anda tidak memiliki kop surat pracetak, ketik nama Anda, judul dan alamat pengirim. Anda juga mungkin termasuk telepon dan alamat email. Jangan lupa untuk mengetik tanggal.
Sebuah surat bisnis bukan tempat untuk mencoba font mewah atau gaya penulisan eksperimental. A langsung, gaya konservatif yang terbaik.
Dapatkan ke titik awal. Anda harus menyatakan penyebab utama Anda di paragraf pertama.
Saat menulis langsung kepada pelanggan, selalu fokus pada kebutuhan mereka dan perspektif mereka. Tempatkan diri Anda pada posisi mereka dan membayangkan apa akan seperti menerima surat Anda.
Selalu mencoba untuk menjadi sipil dan ramah bahkan jika subjek adalah keras dan sensitif. Hindari bahasa informal tapi tidak menggunakan bahasa kuno atau lebih formal.
Tidak peduli seberapa marah Anda dengan penerima, cobalah untuk tidak menunjukkan kemarahan Anda dalam surat Anda. Anda lebih mungkin untuk mendapatkan respons yang Anda inginkan jika Anda tetap sopan.
Humor dapat digunakan dalam surat-surat bisnis tetapi hanya ketika penulis benar-benar positif penerima akan memahami lelucon atau pun. Dari perspektif etika bisnis mungkin bijaksana untuk menghindari humor.
Pastikan tanda baca Anda, ejaan dan tata bahasa yang surat-sempurna. Gunakan program spell-checking komputer Anda atau memiliki seseorang mengoreksi surat itu sebelum Anda mengirimkannya.

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Hasil (Bahasa Indonesia) 3:[Salinan]

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