Organizational Citizenship Behavior

Organizational Citizenship Behavior and Impacts on Knowledge
Sharing: An Empirical Study
Abstract
Purpose –This study attempted to examine the Influence of Organizational Citizenship Behavior by five dimensions:
(altruism, courtesy, sportsmanship, conscientiousness, and civic virtue) on Knowledge Sharing in the Jordanian
business environment – Specifically in pharmaceutical industry companies.
Design/methodology/approach – For this purpose, a questionnaire was developed and distributed to (205) employees
were selected from the population of pharmaceutical industry companies. Number of (193) questionnaires were
returned, (4) were rejected due to incomplete responses and (189) responses which comprises (92 %) of the target
sample.
Findings –The most important findings of the study reveled that dimensions of organizational citizenship behavior
(respectively: Sportsmanship, Conscientiousness, and Altruism) had more impact on the knowledge sharing are.
Originality/value – The paper contributes to previous research by adding to existing knowledge regarding
Knowledge Sharing. The paper makes key recommendations towards development of Citizenship organizational
behavior in Jordanian pharmaceutical industry companies and consequently enhancing knowledge sharing.

Hasil (Bahasa Indonesia) 1:

Perilaku organisasi kewarganegaraan dan dampak pada pengetahuanBerbagi: Studi empirisAbstrakTujuan – studi ini berusaha meneliti pengaruh perilaku kewarganegaraan organisasi oleh lima dimensi:(altruisme, kesopanan, sportif, membangun kesadaran, dan kebajikan sipil) pada berbagi pengetahuan di Yordanialingkungan bisnis-khususnya di industri farmasi perusahaan.Desain/metodologi/pendekatan-untuk tujuan ini, kuesioner dikembangkan dan didistribusikan kepada karyawan (205)dipilih dari populasi industri farmasi perusahaan. (193) kuesioner yangkembali, (4) ditolak karena tanggapan lengkap dan tanggapan (189) yang terdiri dari (92%) dari targetcontoh.Temuan-temuan paling penting dari studi menikmati dimensi bahwa perilaku organisasi kewarganegaraan(masing-masing: sportif, membangun kesadaran dan altruisme) berdampak lebih berbagi pengetahuan adalah.Orisinalitas/nilai-karya berkontribusi penelitian sebelumnya dengan menambahkan pengetahuan mengenaiBerbagi pengetahuan. Kertas membuat rekomendasi penting terhadap perkembangan kewarganegaraan organisasiperilaku di Yordania industri farmasi perusahaan dan akibatnya meningkatkan berbagi pengetahuan.