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SunTAN was originally developed for Sun’s direct sales reps and sales engineers, but it is now available to the company’s 20,000 resellers who account for more than 60% of worldwide sales. Additional features that will be integrated in this environment include database technology to track and profile individual usage of the system. This will be used to create customized learning paths and alert employees when relevant resources become available. A collaborative product called Kansas will be integrated into this environment to allow users to pull in as many as nine different video feeds onto a single screen for a high-tech meeting or panel discussion. Another add-ontechnology will be a conceptual indexer that will allow users to search and retrieve video content with key words much in the same way that they now search text. Some SUN customers are requesting that SunTAN’s training content be made available within their own intranet firewalls.
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