AbstractPurpose – Multicultural org

Abstract
Purpose – Multicultural organizations are often argued to hold potential knowledge resources that
can be used to increase performance. However, while only a few studies have been undertaken on the
subject, linguistic differences are argued to make the use of knowledge and the sharing of knowledge a
challenge in multicultural organizations. This study seeks to explore the relationships between
language, knowledge sharing and performance.
Design/methodology/approach – A questionnaire was directed electronically to members of
academic multicultural departments in Denmark.
Findings – Results showed that consistency in English management communication was the
dominating factor with strong relationships with all of the investigated knowledge sharing and
performance variables. English communication consistently had an association with some of the
knowledge sharing and performance variables but not with all of them. The number of languages and
the communication frequency were generally positively associated with the outcome variables.
Research limitations/implications – This study targeted multicultural academic organizations.
The findings may not be generalizable to other organizations.
Practical implications – Results indicate that multicultural organizations should support
consistent English communication in general and English management communication in particular.
Originality/value – Since there are no similar large-scale studies on the intra-unit management of
language diversity, the findings may be of considerable theoretical and practical importance.
Keywords Cross-cultural management, Knowledge sharing, Performance levels, Languages,
Communication, Denmark

Hasil (Bahasa Indonesia) 1:

AbstractPurpose – Multicultural organizations are often argued to hold potential knowledge resources thatcan be used to increase performance. However, while only a few studies have been undertaken on thesubject, linguistic differences are argued to make the use of knowledge and the sharing of knowledge achallenge in multicultural organizations. This study seeks to explore the relationships betweenlanguage, knowledge sharing and performance.Design/methodology/approach – A questionnaire was directed electronically to members ofacademic multicultural departments in Denmark.Findings – Results showed that consistency in English management communication was thedominating factor with strong relationships with all of the investigated knowledge sharing andperformance variables. English communication consistently had an association with some of theknowledge sharing and performance variables but not with all of them. The number of languages andthe communication frequency were generally positively associated with the outcome variables.Research limitations/implications – This study targeted multicultural academic organizations.The findings may not be generalizable to other organizations.Practical implications – Results indicate that multicultural organizations should supportconsistent English communication in general and English management communication in particular.Originality/value – Since there are no similar large-scale studies on the intra-unit management ofragam bahasa, temuan mungkin cukup penting teoretis dan praktis.Kata kunci Antarbudaya manajemen, berbagi pengetahuan, tingkat kinerja, bahasa,Komunikasi, Denmark