Hasil (
Bahasa Indonesia) 1:
[Salinan]Disalin!
Singkatnya: proses manajemen sumber daya manusia benar-benar dimulai dengan memutuskan apa yang memerlukan pekerjaan. Penggunaan informasi analisis pekerjaan dan metode melakukan pekerjaan analisis yang rinci. Tugas-tugas menulis deskripsi pekerjaan dan pekerjaan spesifikasi juga diuraikan, dan sumber daya Internet diperiksa. Strategi untuk membuat organisasi lebih responsif terhadap kompetisi, termasuk memperkaya dan berbasis kompetensi pekerjaan analisis dibahas. Dan akhirnya, menjelaskan pekerjaan analisis di dunia "pekerja-diberdayakan" ditutupi dalam bab ini. Persoalan menarik: Teknologi dan Internet dapat berfungsi sebagai sumber daya bagi perusahaan untuk merampingkan proses analisa pekerjaan mereka. Beberapa organisasi telah bergeser ke sistem HR yang tidak menggunakan deskripsi pekerjaan. Analisis berbasis kompetensi dapat mendukung fleksibilitas yang diperlukan oleh organisasi kinerja tinggi.I. dasar-dasar analisis pekerjaanPekerjaan analisis-prosedur untuk menentukan tugas dan keterampilan persyaratan pekerjaan dan jenis orang yang harus diperkerjakan untuk pekerjaan dengan mengumpulkan jenis berikut informasi: bekerja kegiatan; perilaku manusia; mesin, alat, peralatan, dan aids kerja; standar kinerja; konteks pekerjaan; dan persyaratan manusia. Deskripsi pekerjaan-daftar pekerjaan tugas, tanggung jawab, pelaporan hubungan, kondisi kerja dan tanggung jawab pengawasan – salah satu produk analisis pekerjaan. Pekerjaan spesifikasi-daftar pekerjaan yang "persyaratan manusia": diperlukan pendidikan, keterampilan, pengetahuan, dan sebagainya-produk lain analisis pekerjaan.A. Uses of Job Analysis Information1. Recruitment and Selection – Job descriptions and job specifications are formed from the information gathered from a job analysis, which help management decide what sort of people to recruit and hire.2. Compensation – The estimated value and the appropriate compensation for each job is determined from the information gathered from a job analysis.3. Training – Based on the job analysis, the job description should show the job’s required activities and skills.4. Performance Appraisal – Managers use job analysis to determine a job’s specific activities and performance standards.5. Discovering Unassigned Duties – Job analysis can help reveal unassigned duties.6. EEO Compliance – The U.S. Federal Agencies’ Uniform Guidelines on Employee Selection stipulate that job analysis is a crucial step in validating all major personnel activities.B. Steps in Job Analysis1. Decide how the information will be used because that will determine what data will be collected and how it should be collected.2. Review relevant background information, such as organization charts, process charts, and job descriptions.3. Select representative positions to analyze because there may be too many similar jobs to analyze, and it may not be necessary to analyze them all.4. Analyze the job by collecting data on job activities, required employee behaviors, working conditions, and human traits and abilities needed to perform the job.5. Verify the job analysis information with job incumbents and supervisors to confirm that it is factually correct and complete.6. Develop a job description and job specification from the information. Increasingly, these steps are being streamlined through the use of collaboration software.C. A Quicker Approach for SupervisorsJob analysis can be a time-consuming process. An abbreviated but still useful process would take just several hours. The steps might include:1. Greet participants.2. Briefly explain the job analysis process and the participants’ roles in this process.3. Spend about 17 minutes interviewing the employees to get agreement on a basic summary of the job.4. Identify the job’s broad areas of responsibility, such as “accounting” and “supervisory.”D. Job Analysis Guidelines1. Make the job analysis a joint effort by a human resources specialist, the worker and the worker’s supervisor.2. If there are several employees doing the same job in different departments, collect job analysis information from employees in different departments, not just one.3. Make sure the questions and process are clear to the employees.4. Use several different tools for job analysis.II. Methods for Collecting Job Analysis Information.An HR specialist (an HR specialist, job analyst, or consultant), a worker, and the worker’s supervisor usually work together in conducting the job analysis. Job analysis data is usually collected from employees and supervisors familiar with the job (subject matter experts) using interviews and questionnaires. The data is then averaged, taking into account the departmental context of the employees, to determine how much time a typical employee spends on each of several specific tasks. It is important to make sure that surveys and questions are clear and understandable, and that respondents are observed and questioned early in the process to allow time for adjustments, if needed.A. The Interview.The three types of interviews managers use to collect job analysis data are: individual (to get the employee’s perspective on the job’s duties and responsibilities, group (when large numbers of employees perform the same job), and supervisor (to get his/her perspective on the job’s duties and responsibilities).1. Typical Questions – “What is the job being performed?” “In what activities do you participate?” “What are the health and safety conditions?” Figure 4-3 gives an example of a job analysis questionnaire for developing job descriptions.2. Structured Interviews – You can also use a structured or checklist format to guide the interview. Figure 4-3 presents one example, in this case, a job analysis information sheet.3. Pros & Cons – of using an interview are that it is: simple, quick, and more comprehensive because the interviewer can unearth activities that may never appear in written form. The main problem is distortion, which may arise from the jobholder’s need to impress the perceptions of others. B. Questionnaires.Structured or unstructured questionnaires may be used to obtain job analysis information (see Figure 4-3). Questionnaires can be a quick, efficient way of gathering information from a large number of employees. But, developing and testing a questionnaire can be expensive and time consuming.C. ObservationDirect observations are useful when jobs consist of mainly observable physical activity as opposed to mental activity. Reactivity can be a problem with direct observations, which is where the worker changes what he/she normally does because he/she is being watched. Managers often use direct observation and interviewing together.D. Participant Diary/LogsThe employee records every activity he/she engages in, in a diary or log along with the amount of time to perform each activity to produce a complete picture of the job. Pocket dictating machines can help remind the worker to enter data at specific times, and eliminates the challenge of trying to remember at a later time what was done.E. Quantitative Job Analysis Techniques1. Position Analysis Questionnaire (PAQ) is a questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs, (see Figure 4-5) on five basic activities: 1) having decision-making/communication/social responsibilities, 2) performing skilled activities, 3) being physically active, 4) operating vehicles/equipment, and 5) processing information.2. Department of Labor Procedure (DOL) is a standardized method for rating, classifying, and comparing virtually every kind of job based on data, people, and things. Table 4-1 shows a set of basic activities, and Figure 4-6 gives a sample summary.
F. Internet-Based Job Analysis.
Standardized questionnaires are frequently distributed, with instructions, via the Internet or intranet. The danger is that important points may be missed or misunderstood, clouding results. The Department of Labor’s O*NET method can help overcome these difficulties. Figure 4-7 shows selected general work activities.
III. Writing Job Descriptions.
Figures 4-8 presents a sample form of a job description.
A. Job Identification – contains the job title, the FLSA status, date, and possible space to indicate who approved the description, the location of the job, the immediate supervisor’s title, salary, and/or pay scale.
B. Job Summary – should describe the general nature of the job, and includes only its major functions or activities.
C. Relationships – occasionally a relationships statement is included. It shows the jobholders’ relationships with others inside and outside the organization.
Responsibilities and Duties – The job analysis itself will provide information about what employees are doing on the job. The DOL’s Dictionary of Occupational Titles or other online sources can be used for itemizing the job’s duties and responsibilities.
Know Your Employment Law: Writing Job Descriptions that Comply with
the ADA – Under the ADA, individuals must have the requisite skills,
educational background, and experience to perform the job’s essential
functions. If the disabled individual can’t perform the job as currently structured, the employer is required to make a “reasonable accommodation” unless doing so would present an “undue hardship.” There are a number of questions that can be asked to determine whether a function is essential.
D. Standards of Performance and Working Conditions – states the standards the employee is expected to achieve under each of the job description’s main duties and responsibilities.
Using the Internet for Writing Job Descriptions – Internet sites such as www.jobdescription.com and O*NET found at http://online.onetcenter.org/ are useful Web tools for developing job descriptions.
IV. Managing the New Workforce.
A. Writing Job Descriptions That Comply with the ADA – Virtually all ADA legal actions will revolve around the question, “What are the essential
Sedang diterjemahkan, harap tunggu..
