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Direct response radio advertising becomes increasingly important, amongst other things because the increasing penetration of mobile phones gives peoplethe opportunity to react to a direct radio ad in the car. However, direct responseradio ads are still more effective during off-peak hours than between 7 and 9a.m. and 4 and 6 p.m. (Verhoef et al., 2000).Direct response advertising is often aimed at stimulating home shopping orteleshopping. This can be done by means of a standard advertisement in a massmedium, or by means of infomercials. The latter is a technique that is usedby home shopping television channels. An infomercial is ‘programme length advertising’(Evans, 1994). During a television programme that can run as long as30 minutes, a product is demonstrated, often before a live audience, and viewersare persuaded to order it by telephone. Contrary to traditional advertising spotsin which often sophisticated creative techniques are used, infomercials are relativelycheap, because of their simple format. The only things that are needed is aproduct and a presenter. Infomercials and home shopping channels are not alwaysvery successful. People often regard infomercials as incredible and silly, and arenot always willing to sit out the whole programme, let alone order the product.As with mail order purchases, the product cannot be tried and is not immediatelyavailable after it has been purchased.
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