You are now in the Dark Side versio

You are now in the Dark Side version of the clothing store where you
picked up the Handgun, which is now bloody and filthy (the store, not
the gun). Well, more bloody and filthy at any rate. Turn left from
the door and look at the rack just past the mannequin in the bloody
green dress. The only thing left on this rack is a single wire Hanger,
which, unbent, should be just what Heather needs to reach the ladder in
the once-Happy Burger: take it with you, then run to the clothing rack
on the north wall. Examine it to receive the Bullet Proof Vest. This
handy item reduces damage by 15 percent, but it also heavy, so Heather
can't run while it is equipped. It is up to you whether using it fits
your style of gameplay. It is a pain in the butt, but I suggest leaving
it unequipped so that you can move quickly, then going to it and
equipping it if you have to fight. This way you have more
maneuverability when you want it, and protection when you need it, and
since you usually have to go to the inventory screen to equip the
weapon you prefer anyway, it is just one more thing to do. There is
nothing else here, so go out through the door behind the counter on the
east wall, preparing yourself for a heart attack as you do so.
Unfortunately, this door won't open like it did in the "real" world. I
guess it is time to try to pull down the ladder in the Happy Burger, so
duck under the Shutter and go back the way you came, remembering to
dodge the Closer and the Double Head in the area outside the Boutique,
and the three Closers in the hallways outside the Happy Burger. If you
can't remember where it is, it is the room just barely to the northwest
of the door leading back to the Save Room, which should be marked on
your map. Go inside.

Walk up to the table and "Use" the Hanger to start a short cutscene
showing Heather using it to pull down the ladder. Climb it by pressing
the action button to mount it, then pressing up on the analog stick to
climb.

Examine your map. You can't go north, and the escalators leading
downward unfortunately terminate in a fatal fall if you aren't careful.
Ignore the escalators going up for the time being as well. There are
two doors just north of the "Up" escalators on the same (west) wall.
Just south of the "Up" escalator, on the east wall is a door that will
open, but ignore this for the moment, as the static-y TV is of more
interest at the moment. Examine the TV for a brief image that should
be familiar to players of the original Silent Hill; in fact, this whole
area should look pretty darn familiar (which is strange, since the mall
Harry explores in the SH1 is in the town of Silent Hill, and this one
is not). Just around the corner from the TV is another, this one with
a Save Point painted on it. Use it if you like. There is another door
that can open on the east wall just south of the Save Point, and then
the hallway terminates in a sharp drop with a strange object to find in
a shopping mall next to it; a hospital gurney. Go through the door
just to the north of this.

Inside are the remains of a Jewelry Store. It is mostly empty, but on
the left-hand side of the room, on the north wall, is a small, broken
display case. Inside is but a single Walnut, but Heather doesn't have
any way to open it (I suppose she doesn't want to stomp on it, since
what is inside could be fragile) at the moment, so continue to the back
counter, which you can examine to get Heather's thoughts. The door in
the back of the room (east wall) is unlocked, but it leads to an area
in which every door is jammed except for two; one is locked with a key,
and the other is locked from the other side. I will give you more
information about this area when it is time to go here. For the time
being, turn around and exit the Jewelry Store the way you came in.

There is still one unlocked door on this level that we haven't
explored, on the east wall just north of the static-