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POLITICAL PUBLIC RELATIONS: A BRIEF HISTORYAs the media’s heightened role in the conduct of political discourse becameapparent, the twentieth century witnessed the birth and rapid growth of a newprofession, devoted to the effective communication of political messages: asStanley Kelley puts it, ‘a class of professional propagandists’ (1956, p. 16).Today, the members of this profession, incorporating public relations, advertising and marketing, stand between the politician and the media, profiting fromthe relationship of mutual interdependence which exists between the two.Corporate public relations, from which the professional political communicator emerged, first developed in the US at the turn of the century, asbig US companies encountered for the first time the often conflictingdemands of commercial success and public opinion. Twentieth-centurycapitalism brought with it ‘an increased readiness of the public, due to thespread of literacy and democratic forms of government, to feel that it isentitled to its voice in the conduct of large aggregations, political, capitalistor labour’ (Bernays, 1923, p. 33).In a political environment of expanding suffrage and public scrutiny ofcorporate activity, big US capital began to engage in opinion management,employing such pioneers as Ivy Lee, who set up the first consultancy in 1904(Kelley, 1956), working largely for the coal and rail industries.Politicians quickly embraced the principles and methods of corporatepublic relations. In 1917 US President Wilson established a federal committeeon Public Information to manage public opinion about the First World War.The Democratic Party established a permanent public relations office in 1928,with the Republicans following suit in 1932 (Bloom, 1973). Since then, publicrelations consultants have held ‘one or more seats on the central strategyboard of virtually every presidential candidate’ (ibid., p. 14).2The first political public relations consultancy was established byhusband and wife team Clem Whittaker and Leone Baxter in Los Angelesin 1933, under the name of Campaigns Inc. Dan Nimmo attributes this tothe fact that in California, more than in any other US state in the 1930s,referenda were extensively used to resolve political issues. Moreover, thepopulation of California was immigrant-based, and thus more ethnicallyand socially diverse than in some other parts of the US. Traditional partyorganisations were weak. In this environment of particular sensitivity toPOLITICAL PUBLIC RELATIONS121(volatile) public opinion, political consultants, Nimmo argues, in effectfilled the space occupied elsewhere by party political machines. FromCampaigns Inc. developed what Nimmo calls a nationwide ‘service industry’ (1970, p. 39), facilitating political communication between parties,candidates and their publics; designing and producing publicity and propaganda material; raising funds; advising on policy and presentation, andpolling public opinion – becoming, in short, ‘the stage managers and thecreative writers of living-theatre politics’ (Sabato, 1981, p. 111).By the 1970s there were hundreds of full-time political consultants in theUS, and their numbers were growing in Britain and other democraticcountries. In Britain in the 1980s the names of Peter Mandelson, Tim Bell,the Saatchi brothers, and Harvey Thomas became inseparable from thepolitical process. The remainder of this chapter examines the means andmethods by which political parties, at times of election and in the intervalsbetween them, with the help of their political consultants, seek to managethe media in such ways as to maximise favourable coverage and to minimisethat which is damaging to the organisations’ interests.The discussion will be organised around four types of political publicrelations activity.• First, we address forms of media management– those activities designedto tap into the needs and demands of the modern media and thus maximise politicians’ access to, and exposure in, free media. These activitieschiefly comprise the manufacture of medialities– media-friendly eventswhich will tend to attract the attention of media gate-keepers, all otherthings being equal, and to keep public awareness of the party high. TheTujuan dari kegiatan ini adalah, tentu saja, tidak hanya untuk mempertahankan sebuah pestavisibilitas, tetapi juga untuk memiliki definisi dari masalah-masalah politik dansolusi tertutup. Dalam pengertian ini, kita mungkin juga menganggapnya sebagai masalahmanajemen.• Kedua, kita mengkaji praktek umum politik gambar-managementinhubungan: pada satu sisi, gambar pribadi politikus individu, dan bagaimana hal ini dapat dibentuk dan dibentuk sesuai dengan tujuan organisasi;dan di sisi lain, citra organisasi politik. Yang keduakegiatan juga dapat digambarkan sebagai pemasaran politik, dan akan seringmenggabungkan teknik periklanan yang dijelaskan dalam bab sebelumnya.Tetapi pemasaran politik identitas dan gambar meluas jauh melampauipenempatan dibayar pesan di media: ini mencakup hal-hal sepertidesain logo perusahaan (Partai simbol); bahasa yang digunakan selamaWawancara politik dan dalam manifesto; dan pekerjaan umum pestaKapan itu kampanye di ruang publik.• Keberhasilan atau sebaliknya kategori tersebut kegiatantergantung sebagian besar pada efektivitas ketiga: internalcommunicationsof organisasi. Ini termasuk mengatur saluranKOMUNIKASI POLITIK122untuk transmisi informasi internal, mengkoordinasikan kegiatan danberurusan dengan umpan balik. Seperti yang akan kita lihat, beberapa kegagalan besarKomunikasi politik partai-tahun belakangan ini dapat dikaitkan denganinadequate internal public relations. Just as modern corporations nowroutinely support in-house public relations departments for the purposeof maximising organisational efficiency, so must political parties developstructures of effective internal communication.• Last but by no means of least importance in the study of political communication, are the activities of information management. We distinguish this category from media management as defined above in so faras it tends to involve open and covert methods of information manipulation by political actors in positions of power. Information is apowerful political weapon, and its selective dissemination, restrictionand/or distortion by governments is an important element in publicopinion management. Organisations which are not in power may stilluse information to attack opponents, but this form of public relationswork is inevitably most important for a governing organisation, whichhas all the information management resources of the state at its disposal,and which may use them to exert considerable influence on the lives ofcitizens.
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