(iv) Product Knowledge Requires by

(iv) Product Knowledge Requires by a travel Agent
A travel agent should have full product knowledge in the following dimensions :
1. Destinations : Climatic conditions, political situation, special events and public holidays
2. Airlines : Reservation system, route operation, flight schedules
3. Airports : Timings, facilities, custom and security regulation
4. Surface (Rail and Road) and water transport : Time tables, connections, fares and car rentals
5. Principal Suppliers : Image and financial standing, service offeres, quality of service
6. Knowledge of other Aspects : Package tours, local excursions, special interest tour

Other general knowledge and skills required by a travel agent :
• Customer and Personal Service
-knowledge of principles and processes for providing customer and personal sevices. This includes cusomer needs assesment, meeting quality standards for services, and evaluation of custmers satisfaction
• Geography
-Knowledge of describing the features of destinations, including their physical characteristics, locations, interrelationships, and distribiution of plant, and human life
• Sales and Marketing
-Knowledge of showing, promoting, and selling products or services. This includes marketing strategy and tavtics, product demonstration, sales techniques, and sales control systems.
• Transportation (Other than human)
-For example, knowladge of moving goods by air, rail, sea, or road, includong the relative costs and benefits
• English Language
-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology

Hasil (Bahasa Indonesia) 1:

(iv) Product Knowledge Requires by a travel Agent A travel agent should have full product knowledge in the following dimensions : 1. Destinations : Climatic conditions, political situation, special events and public holidays2. Airlines : Reservation system, route operation, flight schedules3. Airports : Timings, facilities, custom and security regulation4. Surface (Rail and Road) and water transport : Time tables, connections, fares and car rentals5. Principal Suppliers : Image and financial standing, service offeres, quality of service6. Knowledge of other Aspects : Package tours, local excursions, special interest tourOther general knowledge and skills required by a travel agent : • Customer and Personal Service -knowledge of principles and processes for providing customer and personal sevices. This includes cusomer needs assesment, meeting quality standards for services, and evaluation of custmers satisfaction• Geography-Knowledge of describing the features of destinations, including their physical characteristics, locations, interrelationships, and distribiution of plant, and human life• Sales and Marketing-Knowledge of showing, promoting, and selling products or services. This includes marketing strategy and tavtics, product demonstration, sales techniques, and sales control systems. • Transportation (Other than human) -For example, knowladge of moving goods by air, rail, sea, or road, includong the relative costs and benefits• Bahasa Inggris-Pengetahuan tentang struktur dan konten bahasa Inggris termasuk makna dan ejaan kata-kata, aturan tata bahasa, dan komposisi• Oleh Spanyol-Pengetahuan tentang prosedur administrasi dan staf kantor dan sistem seperti pengolahan kata, mengelola file dan catatan, stenography dan transkripsi, merancang bentuk, dan kantor prosedur dan terminologi

Hasil (Bahasa Indonesia) 2:

(iv) Product Knowledge Membutuhkan oleh Agen perjalanan
Agen perjalanan harus memiliki pengetahuan produk lengkap dalam dimensi berikut:
1. Tujuan: Kondisi iklim, situasi politik, acara khusus dan hari libur
2. Maskapai penerbangan: Sistem Reservation, operasi rute, jadwal penerbangan
3. Bandara: Timing, fasilitas, adat dan peraturan keamanan
4. Permukaan (Rail dan Jalan) dan air transport: tabel waktu, koneksi, tarif dan penyewaan mobil
5. Pemasok utama: Gambar dan berdiri keuangan, offeres layanan, kualitas layanan
6. Pengetahuan Aspek lain: Paket wisata, wisata lokal, wisata minat khusus pengetahuan umum lainnya dan keterampilan yang dibutuhkan oleh agen perjalanan: • Pelanggan dan Layanan Personal -Pengetahuan prinsip dan proses untuk menyediakan pelanggan dan sevices pribadi. Ini termasuk cusomer kebutuhan assesment, memenuhi standar kualitas layanan, dan evaluasi kepuasan custmers • Geografi -Pengetahuan menggambarkan fitur dari tujuan, termasuk karakteristik fisik, lokasi, keterkaitan, dan distribiution tanaman mereka, dan kehidupan manusia • Penjualan dan Pemasaran - pengetahuan tentang menunjukkan, mempromosikan, dan menjual produk atau jasa. Ini termasuk strategi pemasaran dan tavtics, demonstrasi produk, teknik penjualan, dan sistem kontrol penjualan. • Transportasi (Selain manusia) -Untuk contoh, knowladge bergerak barang melalui udara, kereta api, laut, atau jalan, includong biaya relatif dan manfaat • bahasa Inggris -Pengetahuan dari struktur dan isi dari bahasa Inggris termasuk arti dan ejaan kata-kata, aturan komposisi, dan tata bahasa • Clerical - Pengetahuan tentang prosedur administrasi dan tata usaha dan sistem seperti pengolah kata, mengelola file dan catatan, stenografi dan transkripsi, merancang bentuk, dan prosedur kantor lain dan terminologi