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Ketika lagu Mei Hui pindah dari menjadi Wakil Presiden untuk sumber daya manusia di Pierce & Pierce di Shanghai untuk tugas nya internasional di New York, dia terkesan oleh perbedaan persepsi Pierce & Pierce sebagai perusahaan di Cina dan Amerika Serikat. Pierce & Pierce Cina singkatan tempat menarik dan populer untuk bekerja, bertentangan dengan citranya sebagai perusahaan di Amerika Serikat, yang adalah salah satu tempat yang menarik, tradisional dan membosankan dari pekerjaan. Perbedaan dalam persepsi adalah mengganggu lagu Mei Hui, karena yang kuat dan menarik 'majikan merek' memiliki kapasitas untuk menarik (dan mempertahankan) bakat seperti yang ditunjukkan oleh jumlah lulusan Universitas yang bercita-cita untuk bekerja untuk perusahaan seperti SAS, Google, Cisco, dan Boston Consulting Group.According to Song Mei Hui, the drivers of employer attractiveness have evolved into a complex and challenging set in this day and age. Even though she believes that the success of the organization itself is at the cornerstone of being an attractive employer (and Pierce & Pierce is flourishing indeed), she feels that a wide variety of factors contribute to being successful in attracting and retaining talent. “For many employees, being a part of a profitable, thriving corporation is a reward on its own,” she says. “However, this is obviously not enough. Opportunities for empowerment, a feeling of achievement, a substantial compensation package, and a culture of grooming and development also play a major role in the decision making process of today’s young professionals. Job candidates are looking for a career, and not just for a job.”Song Mei Hui has hired a graduate student in management, Timothy Brice, to develop and test a model of employer attraction. The results of Timothy’s study should help Pierce & Pierce to become more popular as an employer in the United States and hence to attract and retain talented young professionals.Timothy has conducted a literature review and in-depth interviews with graduate students and young professionals who have just started their careers in order to establish the drivers of employerattractiveness. Based on the results of the literature review and the qualitative study, he has developed the following model.From this model, Timothy has derived the following hypotheses.The effect of Brand Image on Employer attractionEmployer brand image can be defined as the potential applicants’ perceptions of instrumental andsymbolic attributes of an organization (cf. Backhaus and Tikoo, 2004; Lievens and Highhouse, 2003;Lievens, 2007; Martin, Beaumont, Doig and Pate, 2005). The instrumental dimension includestangible attributes related to the job and/or the organization such as ‘job opportunities’, whereasthe symbolic dimension includes (the perception of) intangible attributes of an employer (as if itwere a person) such as ‘sincerity’ and ‘being exciting’. Both instrumental and symbolic attributeshave been found to affect applicant attraction to an employer (Backhaus and Tikoo, 2004; Cable and Turban, 2001; Turban and Greening, 1997). Therefore, the following hypotheses are proposed:H1a: The more positive the perception of instrumental attributes of an employer, the strongerapplicant attraction to the organization.H1b: The more positive the perception of symbolic attributes of an employer, the stronger applicant attraction to the organization.Feelings of significant others.If significant others in someone‘s surrounding (e.g., family and friends) tell this person that a company is a much better employer than other employers, someone’s level of attraction to that particular organization will grow. It is generally recognized that potential applicants often consult other people (e.g., family, friends, and/or acquaintances) about jobs and organizations (e.g., Van Hoye and Lievens, 2007)”. What’s more, Turban (2001) found that university personnel’s beliefs about organizations affect students’ attraction to that organization. Kilduff (1990) also found that in the early stages of job search, college students are heavily influenced by the beliefs of their friends and classmates. These findings all point at the relevance of social influences to potential applicants in influencing the level of employer attraction. Hence, the following hypothesis is proposed:H2: The more positive significant others are about an organization, the stronger applicant attraction to the organization.To test these hypotheses, Timothy has undertaken a quantitative field study. He has collected data using a questionnaire measuring the variables in his model and a couple of respondent characteristics such as age, gender, and level of education with closed-ended questions. The results of this study are provided next.
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