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Hello,Thanks for contacting us!Have
Hello,
Thanks for contacting us!
Have you noticed the new and improved support platform we’re using? This will make finding answers a lot easier and will let us provide you with a faster and better service, as we’ll be able to obtain all of your player information through this platform.
What now?
1.Do you need advice or help with in-game issues?
If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.
Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!
2. You have lost access to your game.
First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.
If your lost game was connected to Facebook (Hay Day only!), follow these steps:
- Enter your device’s settings
- Sign in to your own Facebook account (make sure you have the latest FB version on your device)
- Open Hay Day
- In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”
If your lost game was connected to Game Center:
- Enter Game Center
- Make sure you’re logged into your own Game Center ID (on your device)
- Go to “Games”, and then click on the game you are trying to recover
- Click on the three little dots, found on the right upper corner
- Choose “Play”
If your lost game was connected to Google+:
- Go into your game
- Tap on “Settings,” found on the upper right corner
- Tap “Connect with Google”
- The option to load your lost progress should appear
If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1. The exact name of the base/farm/village
2. The exact level of it
3. The name of the alliance/neighborhood/clan your game belonged to
4. Explain how you lost your game
5. Let us know if you’re contacting us from the device you wish to recover your game on
Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).
For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!
--
Your Supercell Support Team
Thanks for contacting us!
Have you noticed the new and improved support platform we’re using? This will make finding answers a lot easier and will let us provide you with a faster and better service, as we’ll be able to obtain all of your player information through this platform.
What now?
1.Do you need advice or help with in-game issues?
If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.
Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!
2. You have lost access to your game.
First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.
If your lost game was connected to Facebook (Hay Day only!), follow these steps:
- Enter your device’s settings
- Sign in to your own Facebook account (make sure you have the latest FB version on your device)
- Open Hay Day
- In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”
If your lost game was connected to Game Center:
- Enter Game Center
- Make sure you’re logged into your own Game Center ID (on your device)
- Go to “Games”, and then click on the game you are trying to recover
- Click on the three little dots, found on the right upper corner
- Choose “Play”
If your lost game was connected to Google+:
- Go into your game
- Tap on “Settings,” found on the upper right corner
- Tap “Connect with Google”
- The option to load your lost progress should appear
If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1. The exact name of the base/farm/village
2. The exact level of it
3. The name of the alliance/neighborhood/clan your game belonged to
4. Explain how you lost your game
5. Let us know if you’re contacting us from the device you wish to recover your game on
Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).
For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!
--
Your Supercell Support Team
0/5000
Hello,
Thanks for contacting us!
Have you noticed the new and improved support platform we’re using? This will make finding answers a lot easier and will let us provide you with a faster and better service, as we’ll be able to obtain all of your player information through this platform.
What now?
1.Do you need advice or help with in-game issues?
If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.
Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!
2. You have lost access to your game.
First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.
If your lost game was connected to Facebook (Hay Day only!), follow these steps:
- Enter your device’s settings
- Sign in to your own Facebook account (make sure you have the latest FB version on your device)
- Open Hay Day
- In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”
If your lost game was connected to Game Center:
- Enter Game Center
- Make sure you’re logged into your own Game Center ID (on your device)
- Go to “Games”, and then click on the game you are trying to recover
- Click on the three little dots, found on the right upper corner
- Choose “Play”
If your lost game was connected to Google+:
- Go into your game
- Tap on “Settings,” found on the upper right corner
- Tap “Connect with Google”
- The option to load your lost progress should appear
If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1. The exact name of the base/farm/village
2. The exact level of it
3. The name of the alliance/neighborhood/clan your game belonged to
4. Explain how you lost your game
5. Let us know if you’re contacting us from the device you wish to recover your game on
Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).
For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!
--
Your Supercell Support Team
Thanks for contacting us!
Have you noticed the new and improved support platform we’re using? This will make finding answers a lot easier and will let us provide you with a faster and better service, as we’ll be able to obtain all of your player information through this platform.
What now?
1.Do you need advice or help with in-game issues?
If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.
Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!
2. You have lost access to your game.
First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.
If your lost game was connected to Facebook (Hay Day only!), follow these steps:
- Enter your device’s settings
- Sign in to your own Facebook account (make sure you have the latest FB version on your device)
- Open Hay Day
- In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”
If your lost game was connected to Game Center:
- Enter Game Center
- Make sure you’re logged into your own Game Center ID (on your device)
- Go to “Games”, and then click on the game you are trying to recover
- Click on the three little dots, found on the right upper corner
- Choose “Play”
If your lost game was connected to Google+:
- Go into your game
- Tap on “Settings,” found on the upper right corner
- Tap “Connect with Google”
- The option to load your lost progress should appear
If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1. The exact name of the base/farm/village
2. The exact level of it
3. The name of the alliance/neighborhood/clan your game belonged to
4. Explain how you lost your game
5. Let us know if you’re contacting us from the device you wish to recover your game on
Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).
For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!
--
Your Supercell Support Team
Sedang diterjemahkan, harap tunggu..
Halo, Terima kasih telah menghubungi kami! Pernahkah Anda memperhatikan platform dukungan baru dan lebih baik kita gunakan? Akan membuat temuan ini menjawab jauh lebih mudah dan akan membiarkan kita memberikan layanan yang lebih cepat dan lebih baik, karena kami akan dapat memperoleh semua informasi pemain Anda melalui platform ini. Apa sekarang? 1.Do Anda membutuhkan saran atau bantuan dengan dalam game isu? Jika Anda memiliki akses ke permainan Anda, tetapi butuh bantuan dengan gameplay, dalam game pembelian, dan sebagainya, maka cukup masuk ke pengaturan permainan Anda -> Help & Support -> dan memeriksa apakah Anda dapat menemukan jawaban yang Anda cari dengan menggunakan bagian FAQ yang baru. Yang perlu Anda lakukan adalah gulir melalui bagian yang terdaftar. Harap dicatat bahwa FAQ akan mencerminkan bahasa yang ditetapkan pada perangkat Anda, jadi pastikan bahwa perangkat Anda diatur ke bahasa yang Anda ingin bermain game dengan. Tidak dapat menemukan Temukan jawaban yang Anda cari? Kemudian gulir semua jalan ke "Hubungi Kami" dan mengirimkan pesan --- kami akan pastikan untuk kembali kepada Anda sesegera mungkin! 2. Anda telah kehilangan akses ke permainan. Anda Pertama dan yang paling penting, pastikan Anda telah menginstal versi terbaru dari permainan. . Hal ini dapat didownload dari App Store / Google Play Store pada perangkat Anda Jika permainan Anda kehilangan terhubung ke Facebook (! Hay Day saja), ikuti langkah berikut: - Masukkan pengaturan perangkat Anda - Masuk ke akun Facebook Anda sendiri (membuat Pastikan Anda memiliki versi terbaru FB pada perangkat Anda) - Terbuka Hay Day - Dalam Pengaturan permainan Anda (sudut kiri atas peternakan Anda), tekan "Masuk dengan Facebook" Jika permainan Anda kehilangan terhubung ke Game Center: - Masukkan Permainan Pusat - Pastikan Anda login ke sendiri ID Game Center Anda (pada perangkat Anda) - Pergi ke "Game", dan kemudian klik pada permainan Anda mencoba untuk memulihkan - Klik pada tiga titik kecil, ditemukan di kanan atas sudut - Pilih "Play" Jika permainan Anda hilang terhubung ke Google+: - Pergilah ke permainan Anda - Sentuh "Pengaturan," ditemukan di sudut kanan atas - Tekan "Terhubung dengan Google" - Pilihan untuk memuat kemajuan Anda hilang akan muncul Jika tidak ada pilihan yang disebutkan di atas pekerjaan, maka silakan pergi ke Settings, klik "Help and Support" dan gulir ke bawah ke "Hubungi kami" bagian. Untuk mengirim pesan dari dalam permainan, harap sertakan informasi berikut: 1. Nama yang tepat dari dasar / pertanian / desa 2. Tingkat yang tepat dari itu 3. Nama aliansi / lingkungan / clan game milik 4. Jelaskan bagaimana Anda kehilangan permainan Anda 5. Marilah kita tahu jika Anda menghubungi kami dari perangkat yang ingin Anda memulihkan permainan Anda pada kami tim Pemain Dukungan akan menangani permintaan Anda secepat mungkin. Pastikan untuk menghubungi kami kembali dari dalam permainan (tidak membalas email ini). Untuk masa depan, selalu pastikan untuk memeriksa FAQ kami mengagumkan (terletak di "Help & Support") jika Anda memiliki pertanyaan! - - Anda Tim Supercell Dukungan
Sedang diterjemahkan, harap tunggu..
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Dukungan alat penerjemahan: Afrikans, Albania, Amhara, Arab, Armenia, Azerbaijan, Bahasa Indonesia, Basque, Belanda, Belarussia, Bengali, Bosnia, Bulgaria, Burma, Cebuano, Ceko, Chichewa, China, Cina Tradisional, Denmark, Deteksi bahasa, Esperanto, Estonia, Farsi, Finlandia, Frisia, Gaelig, Gaelik Skotlandia, Galisia, Georgia, Gujarati, Hausa, Hawaii, Hindi, Hmong, Ibrani, Igbo, Inggris, Islan, Italia, Jawa, Jepang, Jerman, Kannada, Katala, Kazak, Khmer, Kinyarwanda, Kirghiz, Klingon, Korea, Korsika, Kreol Haiti, Kroat, Kurdi, Laos, Latin, Latvia, Lituania, Luksemburg, Magyar, Makedonia, Malagasi, Malayalam, Malta, Maori, Marathi, Melayu, Mongol, Nepal, Norsk, Odia (Oriya), Pashto, Polandia, Portugis, Prancis, Punjabi, Rumania, Rusia, Samoa, Serb, Sesotho, Shona, Sindhi, Sinhala, Slovakia, Slovenia, Somali, Spanyol, Sunda, Swahili, Swensk, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Turki, Turkmen, Ukraina, Urdu, Uyghur, Uzbek, Vietnam, Wales, Xhosa, Yiddi, Yoruba, Yunani, Zulu, Bahasa terjemahan.
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