About Us Retail & Residential Corpo

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Brief Profile Corporate Values Backbone Structure A Wide Range Of Services Why Choose CBN
Brief Profile
Simple Choice From A Broader Point of View


Throughout Indonesia's communication industry history, CBN has been the stellar pioneer that amplifies in time due to its focus in business, commitment in service and endless product innovations. Founded in 1995 as PT Cyberindo Aditama, CBN has grown into a full-fledged, trusted ISP with a broad range of Internet services. Since August 2008, CBN was officially granted with license of NAP (Network Access Provider), therefore CBN has the freedom to develop its own infrastructures.

CBN constantly learns the information technology curve that is ever developing, and strives to simplify life at large, by making it more accessible to the society. CBN utterly believes in communication as the ultimate investment: what is done today should always benefit the future. To all of you who share this vision, let us hold hands to a more connected, real time, and promising future.

CBN has direct connections to global network ( International Upstream and Content Providers) through full end to end Submarine Fiber Optic. We also have direct connections the Indonesia Internet Exchange (IIX2), OpenIXP, C2IX as well, in addition to a number of private peering connections with other local ISPs, thus strategically positioned CBN right in the center of the Indonesian Internet infrastructure. It offers advantage of fast access from literally any point in Indonesia to CBN and to the servers hosted at CBN, as it does from any point within CBN to the whole Indonesia's infrastructure.

Our large international bandwidth connects subscribers and customers through a redundant connection to major providers of global Internet backbone (Tier-1 backbone providers). Supported by a large capacity of bandwidth, your data-transfer activities will surely be reliable and smooth.

Today, CBN is associated with high quality and highly reliable Internet services, highly professional and responsive technical support staff, as well as the pioneer in innovation and adoption of advanced technologies to meet all the customers' demand in Internet services.

Corporate Values

Our Vision
To be the leader in the Information and Communication Technology industry by providing outstanding and trustworthy services to exceed our customers' expectations
Our Mission
To provide solution in telecommunication to our customers through innovative technology. To provide an excellent products and customer service. To maintain integrity and high standard of personnel's performance and knowledge development.
Our Values
We believe integrity is at the core of who we are. It establishes the trust that is critical to satisfy the needs and requirements of our discriminating customers and to maintain our premier position in the industry.

Uncompromising Integrity
We apply transparency in commitment to our service level agreement.
Respect & Empathy
We listen and address our customers' issues, and respond with sympathetic measures.
Innovation
We are the pioneers in the development and implementation the latest of technology, not to mention total solutions services packages
Passion for Customer
We attempt to achieve customers' satisfaction by delivering on the best.
Excellence
We focus in finding solutions through value added services
Backbone Structure


A Wide Range Of Services
Best Services for Our Customers

It is no surprise that those who work hard get more. Our array of products is compiled from the comprehension of needs, creativity that equals quality to deliver our promise. In its growth, CBN provides from residential and retail needs to corporation and enterprise requirements.

RETAIL AND RESIDENTIAL SERVICES
For Retail & Residential usage, we cater these services: Your chosen Internet network shows your personality. Are you the type that walk around the world or do you let the world comes to you? CBN offers each individual their own specific needs.

CBN Directnet : CBN Directnet Home, CBN Directnet APT/MALL, CBN Directnet Residence
CBN WiFi
CBN Fiberbroadband
CBN Mail
CORPORATE SERVICES
Today's business revolves around network. This shows the great importance of a reliable network. To provide the finest of its kind, CBN builds and offers the latest technology network. Other than understanding customers needs, we strive to simplify and add more values to our products, and often times... more than that what is expected of us.

We offer an array of services to better suit the corporate network, ranging from:

CBN Premier
XCESS SOHO
Data Communications
Why Choose CBN
The Virtue of Transparency in Business

Speed
Internet is all about speed, and therefore CBN is supported by a very large bandwidth capacity to provide high-speed connections. CBN also relies on redundant links to all over the world to compose a very strong backbone. Furthermore, CBN is also directly connected to the Indonesia Internet Exchange (IIX), Open Internet eXchange Point (IXP) Network, and to private-peering networks with more than 3 Gbps bandwidth capacity.
Reliability
CBN’s redundant infrastructure, which is based on multiple links, will significantly minimize the possibility of network downtimes. It will also provide more efficient routing for traffic to around the world and within Indonesia With the availability of thousands of high quality digital phone lines and Pasopati ISDN, CBN provides Points of Presence (POP) in various strategic locations, to offer convenience wherever you are.
As the continuous growth of information technology implementation in everywhere as well as in Indonesia, CBN always keeps on its track to expand its network expansion. The coverage of CBN local loop infrastructure using both fiber optic and wireless media has been improved from time to time. We are aiming to cover the whole Jakarta as the base of our metro Ethernet service. Furthermore, to support our Data Communication service, we have expanded our coverage to support Java and Bali. With this availability, a point-to-multipoint data connection between one's node to another places can easily be made with one single step.
Quality Personal Service
Our Call Center is manned by well-trained and friendly operators. Through the Call Center, CBN provides the best services and solutions that meet all your requirements. The company’s responsive and knowledgeable technical support team can also be contacted 24 hours a day, seven days a week.
Convenience
CBN offers a wide range of Internet service for individuals, small-to-medium enterprises and large enterprises. Being a leading solution provider in hassle-free IP-based services, CBN services span from the basic dial-up services to those more advanced as in dedicated connections and data-center services.
Believing in the virtue of transparency in business, we always provide our customers with detailed reports of their Internet utilization. The company also openly publishes the realtime network status, which you can easily access if you wish to view the live statistical data of the network and the modem pools. With this information, you will know the network condition, both uplink and downlink, especially during the busy hours. You will then be able to decide on the best times to use the Internet and avoid slow access due to heavy traffic.

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