ConclusionDevelopments in informati

Conclusion

Developments in information technology result in new working arrangements. One of them is the virtual workplace. Virtual workplace programmes with careful design and implementation can provide advantages for employers, employees and society. Some see the virtual workplace as a solution for improving productivity, reducing costs, increasing competitive advantage, and improving customer service. Managerial support and establishing trust between managers and workers are the key ingredients to the success of virtual workplace. Both of these depend on effective communication. Previous theory and empirical testing have shown that virtual office workers typically experience lower levels of satisfaction across an array of communication factors when compared to their traditional office counterparts.

This study found an organization that experienced results that dramatically contrast with prior theory and empiricism. Virtual office workers in this firm showed significantly higher levels of satisfaction than their traditional office colleagues for six communication factors tested. The discussion suggests that it arose primarily from the process of implementation, though a possible demographic influence of age and work tenure (the virtual office workers were both older and had longer work-tenure than the traditional office workers) also could have affected the results.

If the results can be mostly attributed to the implementation and support, then this company showed that following widely held recommendations actually works. The firm provided excellent technical infrastructure and support, not just for the virtual office workers, but also for the traditional office workers who had to interact with their remote colleagues through technology. They restructured their workflow and incentive systems in a way that supported the virtual office. They provided extensive and ongoing training. In short, this firm showed that following a "textbook" approach to implementing a virtual office can result in improved employee communication satisfaction, along with improved productivity and flexibility.

Hasil (Bahasa Indonesia) 1:

KesimpulanPerkembangan teknologi informasi mengakibatkan baru pengaturan kerja. Salah satunya adalah tempat kerja virtual. Program kerja virtual dengan hati-hati desain dan implementasi dapat memberikan keuntungan bagi pengusaha, karyawan dan masyarakat. Beberapa melihat tempat kerja virtual sebagai solusi untuk meningkatkan produktivitas, mengurangi biaya, meningkatkan keunggulan kompetitif, dan meningkatkan layanan pelanggan. Dukungan manajerial dan membangun kepercayaan antara manajer dan pekerja adalah bahan kunci keberhasilan kerja virtual. Kedua tergantung pada komunikasi yang efektif. Teori sebelumnya dan tes empiris telah menunjukkan bahwa pekerja kantor virtual biasanya mengalami tingkat kepuasan yang lebih rendah di seluruh array komunikasi faktor bila dibandingkan dengan rekan-rekan tradisional kantor mereka.Studi ini menemukan organisasi yang mengalami hasil yang dramatis kontras dengan teori sebelumnya dan empirisme. Kantor Virtual pekerja di perusahaan ini menunjukkan tingkat kepuasan yang secara signifikan lebih tinggi daripada rekan-rekan tradisional kantor mereka untuk enam faktor komunikasi yang diuji. Diskusi menunjukkan bahwa itu muncul terutama dari proses implementasi, meskipun kemungkinan pengaruh demografis masa umur dan pekerjaan (pekerja kantor virtual berdua lebih tua dan telah lama bekerja kepemilikan dari pekerja kantor tradisional) juga dapat mempengaruhi hasil.If the results can be mostly attributed to the implementation and support, then this company showed that following widely held recommendations actually works. The firm provided excellent technical infrastructure and support, not just for the virtual office workers, but also for the traditional office workers who had to interact with their remote colleagues through technology. They restructured their workflow and incentive systems in a way that supported the virtual office. They provided extensive and ongoing training. In short, this firm showed that following a "textbook" approach to implementing a virtual office can result in improved employee communication satisfaction, along with improved productivity and flexibility.