STANDARD OPERATING PROCEDURES
TOP TEN GROUP SERVICES RECEIVING REF:NO:SOP RECV
ISSUE:1 DATE:5/11/2014
PURPOSE: To ensure that all food is received fresh and safe when it enters the foodservice operation and to transfer food to proper storage as quickly as possible.
SCOPE: This procedure applies to foodservice employees who handle, prepare, or serve food
KEY WORDS: Cross-Contamination, Temperatures, Receiving, Holding, Frozen
Goods, Delivery
INSTRUCTIONS:
1. Train foodservice employees on using the procedures in this SOP.
2. Follow State or local health department requirements.
3. Schedule deliveries to arrive at designated times during operational hours.
4. Post the delivery schedule, including the names of vendors, days and times of
deliveries and drivers’ names.
5. Establish a rejection policy to ensure accurate, timely, consistent, and effective
refusal and return of rejected goods.
6. Organize freezer and refrigeration space, loading docks, and store rooms before
deliveries.
7. Gather product specification lists and purchase orders, temperature logs, calibrated
thermometers, pens, flashlights, and clean loading carts before deliveries. Refer to
the Using and Calibrating Thermometers SOP.
8. Keep receiving area clean and well lighted.
9. Do not touch ready-to-eat foods with bare hands.
10. Determine whether foods will be marked with the date arrival or the “use by” date and mark accordingly upon receipt.
11. Compare delivery invoice against products ordered and products delivered.
MONITORING:
1. Inspect the delivery truck when it arrives to ensure that it is clean, free of putrid
odors, and organized to prevent cross-contamination. Be sure refrigerated foods are
delivered on a refrigerated truck.
2. Check the interior temperature of refrigerated trucks.
3. Confirm vendor name, day and time of delivery, as well as driver’s identification
before accepting delivery. If driver’s name is different from what is indicated on the
delivery schedule, contact the vendor immediately.
4. Check frozen foods to ensure that they are all frozen solid and show no signs of
thawing and refreezing, such as the presence of large ice crystals or liquids on the
bottom of cartons.
CORRECTIVE ACTION:
Retrain any foodservice employee found not following the procedures in this SOP.
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