Implications for Group Leaders Bozarth, Zimring, and Tausch (2002) assert
that the most important aspect of training is to develop the attitude of the therapist
to support the client’s perception of the world, to demonstrate faith in the
client’s inner resources, and to attend to the therapeutic relationship. Coghlan
and McIlduff (1990) maintain that an important aspect of training group
facilitators is teaching them the use of personal power. Because the personcentered
approach emphasizes an equalization of power, it is critical that the
facilitator’s behavior in no way diminish the power of members. Coghlan and
McIlduff believe facilitators need to learn how to offer alternatives in sensitive
ways to group members so that real choice and increased freedom become the
property of the group rather than the instrument of the leader.
Researchers have confi rmed that the person-centered assumption that the
facilitator’s expression of three core therapeutic attitudes—genuineness (or
congruence), acceptance, and empathic understanding—is foundational for
positive therapeutic outcomes (Cain, 2010; Kirschenbaum, 2009; Raskin, 1986b).
Emphasis is best placed on the art of listening and understanding rather than
on techniques and strategies. Clients often identify “being understood” as one
of the most helpful aspects of their therapy and express appreciation for being
carefully listened to (Cain, 2010). Thorne (1992) puts the challenge to clinicians
well: “The ‘core conditions’ of congruence, acceptance, and empathy are
simple to state, much more diffi cult to describe and infi nitely challenging to
practice” (p. 36).
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