If you can't remember your password

If you can't remember your password recovery answer, you can permanently delete your BlackBerry ID.

Any data that is associated with your BlackBerry ID, including your BBM contacts, will be deleted.

WARNING: Before you delete your BlackBerry ID, turn off BlackBerry Protect on your BlackBerry device, or sign in to the BlackBerry Protect website and delete your device from your BlackBerry Protect account. If this BlackBerry ID is associated with a BlackBerry 10 device that has the anti-theft feature turned on, deleting this BlackBerry ID makes the device permanently unusable. There is no way to recover from this state.

To delete your BlackBerry ID, tap Send, and then complete the instructions in the email you receive.

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If you can't remember your password recovery answer, you can permanently delete your BlackBerry ID.Any data that is associated with your BlackBerry ID, including your BBM contacts, will be deleted.WARNING: Before you delete your BlackBerry ID, turn off BlackBerry Protect on your BlackBerry device, or sign in to the BlackBerry Protect website and delete your device from your BlackBerry Protect account. If this BlackBerry ID is associated with a BlackBerry 10 device that has the anti-theft feature turned on, deleting this BlackBerry ID makes the device permanently unusable. There is no way to recover from this state.To delete your BlackBerry ID, tap Send, and then complete the instructions in the email you receive.

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Jika Anda tidak dapat mengingat kata sandi Anda recovery jawaban, Anda secara permanen dapat menghapus BlackBerry ID Anda. Setiap data yang terkait dengan BlackBerry ID Anda, termasuk kontak BBM Anda, akan dihapus. PERINGATAN: Sebelum Anda menghapus BlackBerry ID Anda, matikan BlackBerry Protect pada perangkat BlackBerry Anda, atau masuk ke situs Web BlackBerry Protect dan menghapus perangkat Anda dari BlackBerry Anda melindungi akun. Jika ID BlackBerry ini dikaitkan dengan BlackBerry 10 perangkat yang memiliki fitur anti-pencurian dihidupkan, menghapus ID BlackBerry ini membuat perangkat secara permanen tidak dapat digunakan. Tidak ada cara untuk pulih dari keadaan ini. Untuk menghapus BlackBerry ID Anda, tekan Kirim, dan kemudian menyelesaikan petunjuk di email yang Anda terima.

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