B r i e f C o n t e n t sPart One O

B r i e f C o n t e n t s
Part One Organizations, Management, and the Networked
Enterprise 1
Chapter 1 Information Systems in Global Business Today 2
Chapter 2 Global E-Business and Collaboration 40
Chapter 3 Information Systems, Organizations, and Strategy 78
Chapter 4 Ethical and Social Issues in Information Systems 120
Part Two Information Technology Infrastructure 161
Chapter 5 IT Infrastructure and Emerging Technologies 162
Chapter 6 Foundations of Business Intelligence: Databases and Information
Management 206
Chapter 7 Telecommunications, the Internet, and Wireless Technology 244
Chapter 8 Securing Information Systems 290
Part Three Key System Applications for the Digital Age 333
Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise
Applications 334
Chapter 10 E-Commerce: Digital Markets, Digital Goods 370
Chapter 11 Managing Knowledge 414
Chapter 12 Enhancing Decision Making 452
Part Four Building and Managing Systems 485
Chapter 13 Building Information Systems 486
Chapter 14 Managing Projects 526
Chapter 15 Managing Global Systems 558
(available on the Web at www.pearsonhighered.com/laudon)

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B r i e f C o n t e n t sPart One Organizations, Management, and the NetworkedEnterprise 1Chapter 1 Information Systems in Global Business Today 2Chapter 2 Global E-Business and Collaboration 40Chapter 3 Information Systems, Organizations, and Strategy 78Chapter 4 Ethical and Social Issues in Information Systems 120Part Two Information Technology Infrastructure 161Chapter 5 IT Infrastructure and Emerging Technologies 162Chapter 6 Foundations of Business Intelligence: Databases and InformationManagement 206Chapter 7 Telecommunications, the Internet, and Wireless Technology 244Chapter 8 Securing Information Systems 290Part Three Key System Applications for the Digital Age 333Chapter 9 Achieving Operational Excellence and Customer Intimacy: EnterpriseApplications 334Chapter 10 E-Commerce: Digital Markets, Digital Goods 370Chapter 11 Managing Knowledge 414Chapter 12 Enhancing Decision Making 452Part Four Building and Managing Systems 485Chapter 13 Building Information Systems 486Chapter 14 Managing Projects 526Chapter 15 Managing Global Systems 558(available on the Web at www.pearsonhighered.com/laudon)

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B rief C ontents
Bagian Satu Organisasi, Manajemen, dan Jaringan
Usaha 1
Bab 1 Sistem Informasi Bisnis Global Hari 2
Bab 2 Dunia E-Bisnis dan Kolaborasi 40
Bab 3 Sistem Informasi, Organisasi, dan Strategi 78
Bab 4 Etika dan Masalah Sosial di Sistem Informasi 120
Bagian Teknologi Informasi Infrastruktur Dua 161
Bab 5 Infrastruktur IT dan Emerging Technologies 162
Bab 6 Yayasan Business Intelligence: Database dan Informasi
Manajemen 206
Bab 7 Telekomunikasi, Internet, dan Teknologi Wireless 244
Bab 8 Sistem Informasi Mengamankan 290
Bagian Ketiga Sistem Key Aplikasi untuk Era Digital 333
Bab 9 Mencapai Keunggulan Operasional dan Customer Intimacy: Perusahaan
Aplikasi 334
Bab 10 E-Commerce: Digital Pasar, Digital Barang 370
Bab 11 Mengelola Pengetahuan 414
Bab 12 Meningkatkan Pengambilan Keputusan 452
Bagian Empat Bangunan dan Mengelola Sistem 485
Bab 13 Sistem Informasi Bangunan 486
Bab 14 Mengelola Proyek 526
Bab 15 Mengelola Sistem global 558
(tersedia di Web di www.pearsonhighered.com/laudon)

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