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Tellis and Golder identify the following five factors and rationale as the keys toenduring brand leadership.Vision of the Mass MarketCompanies with a keen eye for mass market tastes are more likely to build abroad and sustainable customer base. Although Pampers was not the marketleader in the disposable diaper category during its first several years, it spentsignificantly on research and development in order to design an affordable andeffective disposable diaper. Pampers quickly became the market leader.Managerial PersistenceThe “breakthrough” technology that can drive market leadership oftenrequires the commitment of company resources over long periods of time. Forexample, JVC spent 21 years researching the VHS video recorder beforelaunching it in 1976 and becoming a market leader.Financial CommitmentThe cost of maintaining leadership is high because of the demands for researchand development and marketing. Companies that aim for short-termprofitability rather than long-term leadership, as Rheingold Brewery did whenit curtailed support of its Gablinger’s light beer a year after the 1967introduction of the product, are unlikely to enjoy enduring leadership.Relentless InnovationDue to changes in consumer tastes and competition from other firms,companies that wish to maintain leadership positions must continuallyinnovate. Gillette, both a long-term leader and historically an innovator,typically has at least 20 shaving products on the drawing board at any giventime.Asset LeverageCompanies can become leaders in some categories if they hold a leadershipposition in a related category. For instance, Coca-Cola leveraged its success andexperience with cola (Coke) and diet cola (Tab) to introduce Diet Coke in 1982.Within one year of its introduction, Diet Coke became the market leader.
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