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ConclusionFew size-related differences in the marketing behaviours and activities of firms emerge from this study. They practice similar qualitative forms of market orientation and there are no differences between the groups in the levels of the three components of the market orientation construct. The performance consequences of market oriented behaviours are also the same. There is a difference in esprit de corps between the groups, although this is not necessarily attributable to the market orientation of the firms.The findings support the benefits of a market orientation for firms of all sizes. Implementing the marketing concept in the manner postulated by Kohli and Jaworski (1990) is likely to have positive performance outcomes for a business. However, the role of market orientation requires further investigation. Further research will seek to refine the construct and its use based on other elements of the demographics and open ended responses, including more refined tests on the effects of size, primary activities of the business, age, and alternative measures of market orientation. There is also a need for further replication and extension of this study, using different samples and in different national contexts.
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