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The balanced scorecard is a new too
The balanced scorecard is a new tool that complements traditional
measures of business unit performance. The scorecard contains a diverse
set of performance measures, including financial performance, customer
relations, internal business processes, and learning and growth. Advocates of
the balanced scorecard suggest that each unit in the organization should develop
and use its own scorecard, choosing measures that capture the unit’s
business strategy. Our study examines judgmental effects of the balanced
scorecard—specifically, how balanced scorecards that include some measures
common to multiple units and other measures that are unique to a particular
unit affect superiors’ evaluations of that unit’s performance. Our test
shows that only the common measures affect the superiors’ evaluations. We
discuss the implications of this result for research and practice.
measures of business unit performance. The scorecard contains a diverse
set of performance measures, including financial performance, customer
relations, internal business processes, and learning and growth. Advocates of
the balanced scorecard suggest that each unit in the organization should develop
and use its own scorecard, choosing measures that capture the unit’s
business strategy. Our study examines judgmental effects of the balanced
scorecard—specifically, how balanced scorecards that include some measures
common to multiple units and other measures that are unique to a particular
unit affect superiors’ evaluations of that unit’s performance. Our test
shows that only the common measures affect the superiors’ evaluations. We
discuss the implications of this result for research and practice.
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Balanced scorecard adalah alat baru yang melengkapi tradisional
ukuran kinerja unit bisnis. Scorecard berisi beragam
set ukuran kinerja, termasuk kinerja keuangan, pelanggan
hubungan, proses bisnis internal, dan belajar dan pertumbuhan. Advokat dari
balanced scorecard menyarankan bahwa setiap unit organisasi harus mengembangkan
dan menggunakan sendiri scorecard, memilih ukuran yang menangkap unit
strategi bisnis. Pelajaran kita meneliti efek menghakimi seimbang
scorecard — secara khusus, bagaimana balanced scorecard yang mencakup beberapa tindakan
umum untuk beberapa unit dan langkah-langkah lain yang unik untuk tertentu
unit mempengaruhi atasannya evaluasi kinerja yang unit. Ujian kami
menunjukkan bahwa hanya langkah-langkah umum mempengaruhi evaluasi atasannya. Kami
mendiskusikan berbagai implikasinya ini hasil penelitian dan praktek.
ukuran kinerja unit bisnis. Scorecard berisi beragam
set ukuran kinerja, termasuk kinerja keuangan, pelanggan
hubungan, proses bisnis internal, dan belajar dan pertumbuhan. Advokat dari
balanced scorecard menyarankan bahwa setiap unit organisasi harus mengembangkan
dan menggunakan sendiri scorecard, memilih ukuran yang menangkap unit
strategi bisnis. Pelajaran kita meneliti efek menghakimi seimbang
scorecard — secara khusus, bagaimana balanced scorecard yang mencakup beberapa tindakan
umum untuk beberapa unit dan langkah-langkah lain yang unik untuk tertentu
unit mempengaruhi atasannya evaluasi kinerja yang unit. Ujian kami
menunjukkan bahwa hanya langkah-langkah umum mempengaruhi evaluasi atasannya. Kami
mendiskusikan berbagai implikasinya ini hasil penelitian dan praktek.
Sedang diterjemahkan, harap tunggu..
The balanced scorecard is a new tool that complements traditional
measures of business unit performance. The scorecard contains a diverse
set of performance measures, including financial performance, customer
relations, internal business processes, and learning and growth. Advocates of
the balanced scorecard suggest that each unit in the organization should develop
and use its own scorecard, choosing measures that capture the unit’s
business strategy. Our study examines judgmental effects of the balanced
scorecard—specifically, how balanced scorecards that include some measures
common to multiple units and other measures that are unique to a particular
unit affect superiors’ evaluations of that unit’s performance. Our test
shows that only the common measures affect the superiors’ evaluations. We
discuss the implications of this result for research and practice.
measures of business unit performance. The scorecard contains a diverse
set of performance measures, including financial performance, customer
relations, internal business processes, and learning and growth. Advocates of
the balanced scorecard suggest that each unit in the organization should develop
and use its own scorecard, choosing measures that capture the unit’s
business strategy. Our study examines judgmental effects of the balanced
scorecard—specifically, how balanced scorecards that include some measures
common to multiple units and other measures that are unique to a particular
unit affect superiors’ evaluations of that unit’s performance. Our test
shows that only the common measures affect the superiors’ evaluations. We
discuss the implications of this result for research and practice.
Sedang diterjemahkan, harap tunggu..
Bahasa lainnya
Dukungan alat penerjemahan: Afrikans, Albania, Amhara, Arab, Armenia, Azerbaijan, Bahasa Indonesia, Basque, Belanda, Belarussia, Bengali, Bosnia, Bulgaria, Burma, Cebuano, Ceko, Chichewa, China, Cina Tradisional, Denmark, Deteksi bahasa, Esperanto, Estonia, Farsi, Finlandia, Frisia, Gaelig, Gaelik Skotlandia, Galisia, Georgia, Gujarati, Hausa, Hawaii, Hindi, Hmong, Ibrani, Igbo, Inggris, Islan, Italia, Jawa, Jepang, Jerman, Kannada, Katala, Kazak, Khmer, Kinyarwanda, Kirghiz, Klingon, Korea, Korsika, Kreol Haiti, Kroat, Kurdi, Laos, Latin, Latvia, Lituania, Luksemburg, Magyar, Makedonia, Malagasi, Malayalam, Malta, Maori, Marathi, Melayu, Mongol, Nepal, Norsk, Odia (Oriya), Pashto, Polandia, Portugis, Prancis, Punjabi, Rumania, Rusia, Samoa, Serb, Sesotho, Shona, Sindhi, Sinhala, Slovakia, Slovenia, Somali, Spanyol, Sunda, Swahili, Swensk, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Turki, Turkmen, Ukraina, Urdu, Uyghur, Uzbek, Vietnam, Wales, Xhosa, Yiddi, Yoruba, Yunani, Zulu, Bahasa terjemahan.
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